Description:

Purchasing a Mack Camera Extended Service Contracts means that you are truly making
an intelligent investment in the future of your electronic equipment. Being the leading repair
facility in the tri-state area for over 60 years has enabled us to service a wide range of
equipment. Our repair facility is factory authorized for manufacturer warranty repairs, and
our technicians are factory trained to repair your equipment to manufacturer specifications.
We currently offer a diversified list of over 90 different service contracts . Choose the one
that best fits your needs.

Your Mack Camera Extended Service Contract covers manufacturer defects that can result
in the loss of operation to your equipment. The Mack Camera Extended Service Contract
will cover parts and labor for the life of the plan at no additional charge to you, truly making
this Extended Service Contract a smart investment for your equipment.

Benefits

• Worldwide Coverage
• In business since 1938
• Arrange for service online
• Warranties fully transferable
• Live chat customer support
• The warranty program is fully Insured
• The only service provider with its own in house repair facility

1317- 3 Year Diamond Under $4,000

Terms and Conditions

The Digital Still, Video or Lens equipment covered by this service contract is guaranteed to
operate according to manufacturerÆs specifications for a period of 3 years from the date of
purchase. Mack Camera & Video Service, Inc. shall repair, service or replace same to
operate properly.

This Mack Camera & Video Service Inc. service contract covers:

• Manufacturer Defects
• Impact Damage
• Sand/Grit Damage
• Accidental and Unintentional Abuse
• Mechanical Malfunctions
• Normal and Abnormal Wear and Tear
• 2 Free CCD Cleanings for the Life of the Contract
• 1 Free Video Head Cleaning Per Year for the Life of the Contract

How to Register

This service contract must be purchased within 30 days from the date the equipment covered
hereunder is purchased. You must register this Service Contract within thirty (30) days of
purchase with Mack Camera by visiting our website at www.mackcam.com or by calling our
toll free number 800-252-MACK (6225) or 973-467-2291.

How to Obtain Service

In the event that this equipment requires any repair or service you must visit
www.mackcam.com to obtain a Repair Authorization Number and current shipping charges.
If you have any questions please feel free to visit us at www.mackcam.com or call our toll free
number 800-252-MACK (6225).

Limitations of Coverage

This limited service contract applies only to the product specified herein. This service contract
will cover one digital camera body and one lens providing that both pieces of equipment are
listed on the same sales receipt. This plan is void if the registered product exceeds the service
contract price category. Such service, repair or adjustment of the equipment is assured the
registered contract holder. It does not cover units whose serial number has been altered,
defaced or removed. This service contract does not cover accessory flashes, additional
accessory lenses, batteries, lens caps, filters, power adapter, digital media, DVDÆs, tapes,
software, remotes, docking stations, cables, firmware upgrades or additional accessories.

This service contract does not cover equipment which is damaged by:

• Intentional abuse, misuse or damaged beyond recognition
• Liquid Damage
• Fire
• Lost
• Stolen

Transfer Inquiries

You may transfer ownership of this service contract to another person for a $20.00
administrative fee. Please visit www.mackcam.com for details.

Limit of Liability

Mack Camera & Video Service, Inc. will not be liable for loss of revenues or profits,
inconvenience, expenses of substitute equipment, loss of use, incidental, consequential
damages, loss or damage to software and digital media. If the equipment cannot be
restored to manufacturerÆs specifications or is deemed by Mack Camera, in its sole
discretion, to be beyond economic repair, or if the unit has been repaired 3 consecutive
times for the same repair and it requires a 4th repair for the same problem, Mack will replace
your unit with a reconditioned model or equivalent model which will only cover manufacturer
defects for the balance of the service contract or refund you the current market value of your
covered equipment in U.S. Dollars

This service contract is not an insurance policy or a warranty. This service contact is only valid
if positive identification of the unit covered hereunder is presented at the time of service along
with your proof of purchase. Mack Camera & Video Service, Inc. reserves the right to
terminate service contracts if invoices are not paid within terms or are fraudulently altered by
the dealer or service contract holder. The laws in your state may extend your rights or modify
the terms of this Service Contract. In the event of a conflict between the terms of this Service
Contract and the laws of your state, the laws of your state shall be controlling. To view the
state disclosures please visit our website at www.mackcam.com.

• Service Contract Starts From Date of Purchase
• Interchangeable Lens Covered
• Professional Equipment Covered
• Transferable
• Service Contract Valid Only Within The Contintental U.S.A.
• Service Contract Covers Impact And Sand Damage
• Service Contract Covers Customer Misuse
• 2 Free CCD Cleanings for the Life of the Contract
• Normal and Abnormal Wear and Tear
• Accidental and Unintentional Abuse

Mfr# 1317